Some users hit a few bumps on the way to update QOD/QOD+ firmware lately. If you are just as well unsure about the procedure – when, how and whether to update the firmware at all – please read further. To make your life easier, we reduced all the conditions and scenarios into:
Two simple rules
Rule #1: Never downgrade the QOD firmware.
That means only click the UPDATE FIRMWARE button if you are running the latest version of QTAKE. Latest QTAKE version as of today is 1.2.018. If you want to make sure you are running the latest version, you can contact our tech support. We will help you to identify the version number and/or send the download links.
Rule #2: When prompted by QTAKE to update firmware, contact us before you do so.
It is very important to update the firmware correctly. Not following the update instructions may render your device inoperable and will void warranty. If you are not sure whether or not you should update the firmware, contact our tech support and we will be more than happy to assist you with the process.