Sep 17, 2026 — 09:07 CET — Resolved
License activation is now working as expected.
Thank you for your patience while we investigated and resolved the issue.
If you continue to experience any problems, please contact our support team.
Sep 17, 2026 — 06:45 CET — Investigating
We are currently experiencing an issue affecting license activation through the QTAKE Rental Shop.
Our team is actively investigating the problem and working to resolve it as quickly as possible.
We will provide an update as soon as more information becomes available.
Workaround for urgent activations
If you need to activate a license while this issue persists, you can request an emergency license, which will be generated manually.
QTAKE Pro users
Open the LICENSE window in QTAKE, click COMPUTER ID and send the “emergency license request”.
Legacy QTAKE users
Send us the QTAKE_Log.txt file located in Applications/QTAKE/Log.
We apologize for the inconvenience and appreciate your patience.